Powered by Syartec ‧ Made in France

Intelligent detection of glass damage

Intelligence at the service of automotive repair.

More repairs. Lower costs. Zero compromises.



Powered by Syartec ‧ Made in France

Intelligent detection of glass damage

Intelligence at the service of automotive repair.

More repairs. Lower costs. Zero compromises.

€140

savings / claim

+35%

repair rate

-40%

fraud detected

6 months

ROI

s

Strategic challenges

Automotive glass facing three major challenges

A market under pressure requiring digital transformation

Explosive costs

Replacement costs 2 to 3x more than repair.

 

  • Systematic replacement by default
  • Sub-optimized repair rate
  • Constantly rising insurance costs
  • Pressure on policyholder premiums

Potential savings: €270 / claim

Rampant fraud

15% of glass claims are fraudulent.

 

  • Manipulated or old photos
  • Lack of reliable traceability
  • Difficulty verifying authenticity
  • Significant financial loss

Automatic anomaly detection

Ecological impact

A replacement emits 5x more CO₂

 

  • Unrecycled glass waste
  • High carbon footprint from production
  • Increasing regulatory pressure
  • Decarbonization requirements

25kg CO₂ avoided per repair

The market needs an intelligent solution that optimizes repairs, secures processes, and reduces the environmental footprint.

Case study

Policyholder journey in action

Discover how LAIXPERT simplifies glass claim reporting

1

SMS
LAIXPERT

Hello, following your claim report, click the link to photograph your windshield:

Link reception

The policyholder receives an SMS with a personalized link

2

Photo capture
Frame the windshield

Guided photo capture

Intuitive interface with real-time visual guidance

3

AI Analysis
Analysis in progress...
Damage detection
Image validated
Metadata OK
Impact detection...

Instant analysis

The AI analyzes in less than 5 seconds

4

Result
Repairable
Type:Impact
Zone:Interior
Size:8mm
Recommendation:Repair

Recommendation

Detailed report and guidance

Go from reporting to decision in seconds

Guided capture, AI analysis, and instant recommendation.
A seamless experience for the policyholder.
A reliable decision for the insurer.

Our solution

LAIXPERT : How does it work?

Cutting-edge technology designed in France for excellence in glass detection.

1

Guided capture

Standardized photos via smartphone

No app to download

Real-time visual guidance

Photos compliant with specifications

2

AI Analysis

Standardized photos via smartphone

Detection of cracks and impacts

Metadata analysis

Anti-fraud verification

3

Recommendation

Instant qualified report

Repairable or replaceable

Incontestable proof

Repairer orientation

Fraud prevention

Secure your processes

LAIXPERT automatically detects fraud attempts through metadata analysis and advanced image recognition.

Capture date

GPS coordinates

Editing detection

Suspicious alerts

Anti-fraud verification

Photo metadata

Present and valid

Capture date

12/02/2026 14:32

GPS location

Aix-en-Provence (13)

Image editing

None detected

File consistency

Compliant

Authentic file – No fraud detected

Measurable ROI

Insurers: measurable benefits

Faster, safer, and more profitable technical decisions.

Reduction of risk and disputes

Each file is structured, timestamped, and standardized. A solid factual basis in case of litigation or audit.

Certified timestamping
Verified geolocation
Standardized photos
Confidence score

Technical decision in seconds

Automatic detection of cracks and impacts, followed by an immediate recommendation: repairable or replaceable, with an explicit confidence level.

Instant AI analysis
Precise damage localization
Generated recommendation
Average time: < 30s

Measurable economic impact

More repairs encouraged, less fraud detected, and a return on investment in less than 6 months. A concrete lever to reduce the average cost per claim.

Rising repair rate
Automatically detected fraud
Optimized average cost
ROI: < 6 months

Economic impact per claim

Without LAIXPERT

Repair rate
25%
Average cost
~€320
Undetected fraud
~15%

With LAIXPERT

Repair rate
60%
Average cost
~€180
Detected fraud
15–20%

100% LAIXPERT

Complete turnkey solution

Policyholder Web App

Back Office

Dashboard

API Mode

Integration into your tools

REST API

Webhooks

Full documentation

Hybrid Mode

The best of both

Maximum flexibility

Gradual adoption

Customization

Ready to transform
your management?

LAIXPERT: the alliance of AI and automotive expertise for efficient, economical, and responsible repair.

Email

contact@laixpert.com

Phone

+33 6 79 66 71 76

Address

25 rue Paul Langevin, 13290 Aix-en-Provence

French Technology • Aix-en-Provence

Contact us today

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